Privacy Policy

We may collect personal information such as:

• Your name, company, contact details, and job title
• Property or project information related to certification or consultancy
• Professional or licence details (for consultants, contractors, or builders)
• Billing, payment, or invoicing details
• Website analytics data such as IP address and browsing behaviour (via cookies)

We collect personal information:

• Directly from you (via forms, email, phone, or meetings)
• From documents and project information you provide
• From architects, builders, or other stakeholders involved in your project
• From publicly available sources or government databases
• With your consent, from third parties relevant to the project

We use personal information to:

• Provide certification, consultancy, and inspection services
• Communicate about your project and manage related documentation
• Process payments and maintain business records
• Meet regulatory and legal obligations
• Improve our services and website experience

We may share your information with:

• Local councils, government authorities, and other regulatory bodies
• Engineers, consultants, and project stakeholders
• Professional service providers such as IT, accounting, or legal advisors
• Our data hosting or technology providers
• When required by law or court order

We will never sell or rent your personal information.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.
Information is securely stored in both electronic and physical formats. When no longer required, data is securely destroyed or de-identified.

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe, in line with the Privacy Act 1988 (Cth).

Our website uses cookies and analytics tools to enhance user experience and understand how visitors use our site. You can disable cookies in your browser settings, though this may affect some website functions.

Our website may contain links to third-party sites. Absolute Approvals is not responsible for the content or privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

If you have a question, concern, or complaint about our handling of personal information, please contact:
Email: contact@absoluteapprovals.com.au
Phone: 02 6278 4129

We will aim to respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This Privacy Policy may be updated periodically to reflect changes in our operations or legal obligations.

The latest version will always be available on our website.